

We’ve been a big fan of both Skype and SpinVox for quite some time, but today the two companies have announced that you can now use the SpinVox service on your Skype voicemail. SpinVox’s main product is the ability to take your voicemails (instead of diverting to your mobile network operator’s voicemail service, you divert your phone to your dedicated SpinVox number) and SpinVox will do it’s best to convert that message into both a text message (sent to your chosen number via SMS) *and* it will email you text as well. On top of that, should the message come out garbled (a lot of background noise can, for example, make it difficult to hear exactly what is said), you can even ring in yourself and listen to the original message.
Well, the Skype offering is very similar. First, of all, you’ll need some Skype Credit, as there are a few small charges associated with the service. Once you have enabled the service, any voicemail you receive in your Skype voicemail will be converted for you. Like the SpinVox service, the original voicemail is still accessible, although for this service, you simply sign into Skype and listen as you would today.
Even nicer, Skype will wait 10 minutes before passing your voicemail to SpinVox, giving you a chance to hear the message (if you were on a call to someone else, for example), and if you listen before it’s processed, you won’t be charged.
SpinVox will then take the call and process it. They will send the content of the voicemail in 1 to 3 SMSes (our experience is that most voicemails are converted within 1 or 2 SMS messages, so it will be rare that someone leaves a sufficiently long message to not get the whole thing converted in 3 messages), and you are charged 17 pence plus 1 to 3 SMS charges (whatever the Skype charge is to SMS your mobile number, currently 9.2 pence for most UK numbers). So, a typical voicemail which takes 2 SMSes to transcribe will cost just over 35 pence.
That may sound a lot, but remember, you didn’t have to pay data charges or phone charges to listen to the message, and even more importantly, it came directly to your mobile phone, so if you are out, and not using Skype on your mobile phone, you will get the exact contents of the message and allowing you to react to the message well before you can get home or pay to listen to it.
If there is too much background noise to process the message, you still pay the 17 pence, and then just for 1 SMS to cover the alert telling you about the voicemail and the inability to process (so just over 26 pence).
If you are out and about, and need to listen to the original message, then you just need to dial your Skype To Go number and can access the voicemail service from there (and you might as well sign up for a Skype To Go number; you used to need a subscription for this service, but it’s now available for anyone as long as you have some credit on your Skype account).
The Skype voicemail to text service currently should be able to handle English, French, German and Spanish voicemails.
If you think this service is a little bit of an overkill for your needs, then Skype have also launched some simpler voicemail alerts. You can receive an email alert when you receive a voicemail (which is free), or you can receive a single SMS alert (again charged at the standard SMS charge rate for your mobile).
For those who want to try it out, but are concerned about potentially spending a fortune on this service, then do not fear, you can optionally set a limit on the number of voicemail conversions you are willing to receive a day (thereby putting a cap on your costs), and/or you can specify to only convert voicemails from people on your contact list.
Additional services like these are both good for the user, and are starting to distinguish Skype from the traditional SIP based VOIP providers (Skype uses a proprietary protocol), and with Nokia planning on providing Skype directly on their phones, it looks like 2009 might be the year that Skype really moves from being an application you run occasionally on your PC into part of your everyday mobile life.
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