
When I covered the INQ Chat 3G last week (here), I didn’t mention anything about the PC software side of things, so I thought I’d add a few comments on that here. From one point of view, it all looks very smooth and slick, but when you go into the weeds, it’s not so perfect…
Firstly, when you connect the phone to your PC, it brings up a little menu with a variety of options, including installing the drivers to user your phone as a modem, and the option to install DoubleTwist, the new application INQ are using to manage your media.
Now, I thought this was very good, but when you click to install DoubleTwist, it actually opens a webpage and takes you directly to the DoubleTwist website to download the latest version from there. From one point of view, this is good, as you always get the latest version, but it’s not exactly “out of the box”. So, after a download and an installation, I was surprised to find the latest version of the software wasn’t able to recognise the phone at all. In fact, reading the handy hint cards that came with the phone didn’t reveal the problem, until I happened to search the online INQ forums (although my phone arrived the same week most shops started selling it, I guessed that INQ Mini users may have had similar issues), and eventually I found the answer; you need to use a microSD card (not included in the box) to be able to use DoubleTwist…
Now, I acknowledge that the phone doesn’t have a lot of spare memory capacity built in, but it did seem a shame to not mention anywhere that music management needed an additional memory card. One memory card later, and all was well. Well, as well as could be expected; you see, I’m not (yet) a big Apple fan, so I rarely use iTunes for music (podcasts and other videos yes, but not music) as hence although DoubleTwist was capable of transferring my iTunes music across to the phone, that did not amount to much…
Here again, I found a minor issue with DoubleTwist; it happily copied the music from a couple of my iTunes playlists across to the phone, but didn’t actually copy the playlist; ie it copied all the songs, but made no attempt to build equivalent playlists on the phone to allow easy selection of the music again.
Apart from one or two niggles (that I covered within the actual INQ Chat 3G review here), this did seem a little bit of a let down to me, and although it’s outside of INQ’s control, I do hope that either DoubleTwist improves their software, or INQ can persuade them to support playlists just for them…
So, overall, the PC Software options are nicely integrated and thought out, but, like the phone, let down if you a power user.
My time with the INQ Chat 3G is now up, so I won’t necessarily keep up to date with how the software (on the phone or on the PC) improve with time, but I hope they do. One thing I forgot to mention with the hardware review; since being announced, the price of the INQ Chat 3G has dropped a fair amount, and at only £89.99 on PAYG, it’s actually a hell of a lot of phone for the money…
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