3UK London outages

October 30th, 2009 Tags: , , ,

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As part of 3UK’s major plans to improve their network across the UK, 3UK have to start somewhere, and that somewhere is London.  Already hitting capacity in certain areas, it makes sense to me to start with London to roll out what should end up as a faster, better network, which is one of the two areas 3UK really still need to work on (the other being Customer Services, but that’s not unique to 3UK).  So, to achieve this, there are going to be some outages required, but 3UK are being open and upfront about this, and have even produced a webpage dedicated to these upgrades showing when and where they will happen.  If you go to www.three.co.uk/london, you will see the information for yourself (although over time this webpage may well change to reflect other areas of the country), and you can also sign up for text alerts to be alerted to these issues (which allows you to enter a 3UK mobile number, a non-3UK mobile number; nice option!, and up to 4 postcodes, to allow you to cover home and work, and a couple of other places too!).

Importantly, it looks like from next week until just before Christmas, you may find you lose 3G signal for around 6-8 hours; a mobile phone should drop to Orange’s 2G network for the period (although watch out, mobile data will be less reliable, and much slower), whereas Mobile Broadband users will not be able to connect at all during the outage.

Also from that page, you can enter your postcode (or town name) and it will tell you about any planned outages in your area; for the area around my home, for example, it tells me they performed some work last week, and have more planned for today, which might result in an outage for me; now, if they improve my home 3UK network signal, that’s no bad thing as far as I’m concerned, and well worthy of a few hours of no signal.

These upgrades are all part of 3UK’s plans to build their “Monster Network”, which I first covered briefly when I met with 3UK last month, and they plan to have all these major outages completed by the Summer of 2010 when their much improved network should be fully online.  Having seen their planned coverage map at the end of these works, we should all see a lot less areas of no 3G coverage, and improved capacity in key areas too.


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One Response to “3UK London outages”

  1. 3UK implement traffic shaping | UK Gadgeteer Website Says:

    [...] Of course, whilst implementing this, they are continuing to roll out their network changes (see here for information on the London outages); 3UK have confirmed that the London outages are for elder [...]

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