It’s only 2 months since the last SatMap Active 10 firmware update, but Mapomatic have reported about a new firmware, v1.42.  The features of this new firmware include:

• When coming out of Hibernate Mode, the unit will now always read the SD Card without it needing to be re-inserted.
• The Set Trip Data option in Settings is now accessible on all versions of the products.
• The memory usage in relation to POIs has been improved.
• For customers using early versions of the unit which are displaying UK vector road maps (this is the simple base map which ONLY shows roads and is NOT the 1:250k OS map), v1.42 will now display roads names.
• The Default Key now resets ALL settings to original configuration.
• If there is only one route it is no longer automatically activated – the user has to set this now.

It’s nice to see companies like SatMap continuing to innovate and especially as they are provided updates for existing customers, and not just forcing people into new hardware to access new software functions.  Although generally minor updates, it’s still worth considering applying this update to your SatMap Active 10.

In a nice comparison, LifeHacker have reviewed Boxee against the obvious competition (XBMC & Windows Media Centre).  The comparison covers a variety of areas, and is well worth a look if you are thinking about Boxee here.

If you are thinking about it, then you might also want to read Liam Green-Hughes information on how to create an basic RSS feed application for Boxee, which will allow you to add additional content to Boxee.  This shows the power of Boxee and is also worth a read here.

It’s nice to see that Boxee is getting lots of attention, and especially once the hardware becomes available (see here) then it should really take off!

This week Nokia released the v21 firmware for the Nokia N97, and also a v11 firmware for the Nokia N97 Mini.  As always, don’t expect your operator-branded device to be able to download this firmware (it’s currently only available via Nokia Software Updater on your computer) for a few more weeks (at least).  We’re keeping an eye on the firmware status, and will report back with how quickly the UK operators released this version too.

We’ve noticed some operators haven’t been keeping their devices up to date at all recently (hint: it’s Orange); to the extent that for some of their phones, whilst Nokia has released 2 or 3 firmware updates since the middle of last year, Orange customers won’t have seen any of those updates.  This is poor show; if you want to produce custom firmwares, then you need to offer support for your device throughout the life *of the device*, not just the initial sales period, or even just the warranty period of the phone; you need to support it for a lot longer…

Yes, finally, after all these years… Nokia (well Nokia Beta Labs) have released a Custom Dictionary Editor, which allows you to read, edit and delete the words in the customer dictionary on your phone.  Of course, as with all things Nokia, it’s not that simple, so read on before you head off to install the software…

Firstly, it’s mainly aimed at the latest phones, so devices like the Nokia 5800 XpressMusic and the Nokia X6 are fine, and there’s a dedicated version for the Nokia E71 and Nokia E63 which works fine too, but most other devices will struggle in one way or another, and not have the full functionality, which includes…

• View all the words in your custom dictionary
• Add new words to it
• Edit and Delete existing words
• Export the dictionary as xml file
• Import words from an xml file
• Scan text files to import all the words
• Transfer your dictionary to another phone

Although many devices are generally supported (most S60 3rd Edition and S60 5th Edition devices should be able to run the application, although most S60 3rd Edition FP1 phones will have limited functionality), the best support is limited to the 4 supported phones (even devices like the Nokia N97, Nokia E72 and Nokia E75 are listed as having “minor issues”).

This is a good forward step by Nokia though; many people, myself included, have been annoyed by the lack of edit capability of the dictionary over the years.  One useful piece of advice Nokia have now provided though; the dictionary is limited in size, and, once full, when it adds a word, it deletes the least used word from the dictionary.  This will explain for many why some words disappear over time.

As always, if you want to try it out, head over to the Nokia Beta Labs to see it, and the support for your phone.  Also, if you hadn’t visited the Nokia Beta Labs site recently, you’ll need a Nokia Account (you’ll already have one if you use the Ovi features) to download the application.

Last week I attended an event hosted by 3UK.  In attendance were a variety of 3UK staff from Marketing & PR, Products & Services, Customer Services, and the Networks team.  I had a chance to chat with people for each area and was able to ask a wide range of questions, especially those that you had added as comments to my request last week.  As a result, I’m able to provide a glimpse into what 2010 holds for 3UK (although nothing truly exclusive and brand new was announced, there was some useful information provided)…

Please read the questions and answers after the break…

Read the rest of this entry »

Brightkite have released their Symbian app (we first talked about it here over a year ago!), and it’s available in the Ovi Store here right now.  As you well work out from the screenshot, it’s for the touchscreen devices, and so is limited to S60 5th Edition devices (Nokia 5800 XpressMusic, Nokia N97, Nokia N97 Mini etc.) but even so, it’s an interesting step in the right direction.

In fact, maybe combining this with the Maps Booster application I discussed this morning would provide that nice alternative to Google Latitude I was looking for…

If you own a Nokia N97, then you should find that the free Ovi Maps software is now available.  It’s not yet integrated into a firmware update, but instead is available from the built in Software Update tool.  However, you’ll need v20 firmware already installed, so where does the Nokia N97 UK network operator branded versions stand…?

Well, for most UK network operators, they have offered v20 for some time, and hence if you don’t already have the new firmware, you can apply it and then pick up the Ovi Maps update (although you need a fair amount of free space on the C: drive, so if it won’t install, hopefully the v21 firmware which will include the new v3.03 Free Ovi Maps should be out at some point in the next few weeks).

Most.  Not all.  This week, it’s Orange in the doghouse, for still being on v10 firmware, and not yet having made v20 available for their customers.  Nokia have said they are working to ensure v20 is available to all, but yet again, things are complicated by the UK networks.

It’s nice to see the Nokia N97 finally included in the list of supported devices for the Free Navigation Forever campaign from Nokia, but personally, I still want to see Nokia offering it to S60 3rd Edition FP1 devices…

I’ve always liked Google Maps, not for the quality of the maps, nor the fact that everything is repeatedly downloaded (but at least the mapping is as up to date as possible), but because it does Cell ID and WiFi location as well as pure GPS location.  Towards the end of a long day, when the battery is starting to run out (or I am nervous it soon will), one nice option is to use Google Maps (instead of Ovi Maps), and my location will be pretty accurately found on the map without the need to enable the battery-draining GPS.

This single feature of having access to a rough location without needed to fire up (or wait for) the GPS has made Google Maps a shortcut on my Nokia homescreen, whereas Ovi Maps is simply left dormant in the main menu.  Well, could I have found a solution for this…?

Something I missed when it launched last year was that Skyhook Wireless (the company behind the Cell ID and WiFi location information on the iPhone) have released a little application called Maps Booster for Symbian.  What this does is add an additional positioning server option deep within the positioning subsystem of the Symbian OS, which, when turned on, will provide, through the standard positioning interface, a rough location to all GPS-aware apps (so Ovi Maps, but also things like Garmin’s SatNav software, or even third party apps).  Now, for most scenarios, I set Google Maps to work without enabling the GPS, and by configuring your Nokia device in the same way, you could, once Maps Booster is installed, do the same thing.  The only downside would be you would need to go deep into the Symbian menu structure to turn on the GPS (it’s easier to get to within Google Maps).

In terms of phones supported, it looks like most S60 3rd Edition FP1 and FP2 devices are supported, along with S60 5th Edition devices, including devices such as the Nokia E63, which doesn’t have a built in GPS, thereby providing a nice rough location service to this device in the same way Google Maps does.

Oh, and if you were wondering where it appears on the menu, on newer devices it’s Applications->Location->Positioning->Positioning Methods, whereas for elder devices it’s Tools->Settings->General->Positioning->Positioning Methods.

I’m looking to install this app, and see whether it allows me to convert from Google Maps to Ovi Maps.  However, as with all things, it’s not that easy…

• Maps Booster can only be installed from the Ovi Store, and costs £3 (although that seems perfectly acceptable for the functionality)
• Of course, that’s £3 per Symbian device due to the way the Ovi Store works (purchases are by device, not by user account)
• Moving away from Google Maps will lose access to Google Latitude, and with Nokia’s FriendView service now shut down, Latitude is a well used feature on my phone.
• There are rumours that there is a small incompatibility between the latest firmware on some Symbian devices and Maps Booster, which prevent it from appearing in the Positioning Method list, preventing it from working.  Ironically, that’s the same firmware that is needed to get the new free Ovi Maps working…
• Also, don’t forget to keep a copy of the install file once downloaded from the Ovi Store, else you might end up paying again if you need to hard reset your device, although we understand the Ovi Store should offer you a re-download option for this software now.
• Ironically, by enabling the feature, it can cause some minor problems with Google Maps, which doesn’t seem to like the “inaccurate” GPS positions; of course, leaving GPS turned on should produce a good solid fix in time (or leave the GPS option within Google Maps turned off, and then it will use it’s own database for the rough location).
• Is Google Search actually better than the Ovi Maps search function, and hence apart from when I plan in advance, will I end up back with Google Maps anyway?
• It’s been suggested it’s not best used when driving, where GPS support is really needed, as it has a delay on updating the position; however, it should excel whilst walking in cities (where the GPS may struggle due to tall buildings and where they are loads of WiFi networks to locate you).
• Finally, it’s not clear how much data the app uses, and whether it has any local caching, or whether it always needs a data connection; if so, don’t forget to turn it off (along with so many other applications) when roaming, where, ironically, again, it could be the most useful…

If you head to Skyhook’s Coverage page here, and scroll across to the UK, you can see there are whole areas of the country which are pretty accurately mapped with Cell Towers and WiFi, which should ensure this software offers a nice alternative to GPS, especially when the dreaded battery is running out…

I’ll hopefully report back in a month or so and let you know how I get on (now, if only Nokia would give me free Ovi Maps navigation for my main everyday device)…

I’ve been providing a fair bit of coverage over the planned network outages over the last few months, which are part of a long term growth strategy by 3UK, and today they have announced they now have 10,000 3G mast sites.  As well as that, 3UK have confirmed their target for 2010 is 13,000 3G mast sites.

I like the fact that they are both expanding coverage as well as providing additional capacity within their current coverage areas, which is key as more and more people are using Mobile Broadband, and equally, just using the internet directly on their devices.

Congratulations to 3UK for hitting 10,000!

3mobilebuzz, who manage PR and device loans (amongst other things) are running an awards event tomorrow night, and UK Gadgeteer is one of finalists!  To win, we need your support; if you are on twitter please tweet the following message:

I vote for @UKGadgeteer in the @3mobilebuzz #3mbcreative #3UKNYmeetup awards http://bit.ly/3MBcreative

Also, thanks for all the questions that you have provided to raise with 3UK tomorrow night; I will try my best to get all questions answered and will provide feedback later this week / early next week.

Thanks for your support,

Stephen

PS It’s a bit of a slow news day today, it’s as if Apple are planning to launch a new device… (6pm UK time!)

Later this week, I’ll be meeting up with a number of people from all different departments within 3UK, so here’s your chance to get any questions you have asked direct to people within 3UK who may be able to provide feedback for you…

Obviously they need to be general questions about the overall service, or plans for the future (although I doubt they will magically reveal their future product / phone handset plans), as I won’t be able to deal with specific individual problems, but if you have any questions, please add a comment and although the comment may not appear on the public site, I’ll read it and pass on the question if appropriate…

I already have 3 or 4 questions to put to 3UK, so I’m hoping this event will provide some useful information for you when I writeup the event.

In attendance at the event there should be 3UK staff from Customer Services, Handsets, Mobile Broadband, and Products & Services, so whatever your question, I’ll try to pass it on…

Last week 3UK made some changes within their network, such that the maximum possible download speed has increased from 3.6mbps to 7.2mbps.  Now, not every USB Mobile Broadband dongle can take advantage of these faster speeds, but if your dongle can, you may find an increase in speed (you may never get the maximum, but at least the speed should have increased).

It’s nice to see 3UK continue to innovate within their products.

When Nokia made Ovi Maps free for a whole range of devices last week, one thing which wasn’t so strongly mentioned was the minimum firmware versions needed for certain devices.  Take the Nokia 5800 XpressMusic for example; although many devices shipped with v11 (and since then Nokia has released v20, v21, v30, v31 and v40 firmwares), you actually need a minimum of v31 to be able to install this latest version of Ovi Maps.

Obviously for anyone with a generic unbranded device, this is easy; a quick firmware check on the device, or using Nokia Software Updater on your Windows PC will soon confirm that there is a v40 firmware, and you can easily install it; but what about the UK network operators?  If you have a branded device, are you in luck?

Well, generally, the good news is yes, you are in luck.  It looks like the majority of UK branded product codes have had v31 released (although none that I checked actually had v40 released yet), so overall, you have a good chance of being able to upgrade the firmware in your phone, and then install the new free to use Ovi Maps.

However, all is not perfect; I did say “the majority”, and I’m sorry to say, the Orange product code for a Nokia 5800 XpressMusic Blue edition (the early devices Orange first sold) seems to be stuck on v30, and hence, although fairly up to date, not sufficiently up to date to allow the new Ovi Maps to work.  Ironically, the Black variant, which, being newer, has strangely always faired better for firmware updates seems to have v31 available, so those users are fine.

If my research is correct, that’s a silly situation to be in; depending when you bought your phone determines which colour you have, and with Orange, that can mean the difference between being able to install Ovi Maps or not.  Let’s hope Orange resolve this with some speed given the amount of advertising Nokia is putting behind their new Ovi Maps versions.

However, that’s not the end of the story; it appears 3UK are also stuck on v30, and hence anyone with a Nokia 5800 XpressMusic from 3UK will not be able to run the latest Ovi Maps either.

Obviously, I am not able to check every single colour and operator variant, but I checked over 10 different product codes to write this article; if you have a device from Orange or 3UK that has access to the v31 or v40 firmware (without changing the product code), then please add a comment and let me know the product code (from underneath the battery in the form of 0559360) and what firmware version you have access to…

So, to recap; well done to most UK operators (T-Mobile, O2, Virgin, Vodafone), and not so well done to Orange and 3UK for either not having v31 available, or having a mix of firmware versions.

This is only just been announced, so I’ll provide more comment later, but if you own, or are planning to buy one of these Nokia models:

• Nokia N97 Mini
• Nokia E72
• Nokia E52
• Nokia E55
• Nokia 5800 XpressMusic
• Nokia 5800 Navigation Edition
• Nokia 6710 Navigator
• Nokia 6730
• Nokia 5230
• Nokia X6

then as from today, you should be able to download a new version of Ovi Maps, which not just offers free GPS Navigation in over 70 countries, but offers more too…

• Free Drive navigation
• Free Walk navigation
• Free maps and map updates
• Free Events guides
• Free Lonely Planet guides
• Free Michelin guides
• Free Weather updates

That’s an impressive list, especially the guides and weather being free too.  This is obviously a reaction to Google announcing plans to make navigation free for all, but with Nokia supporting offline navigation (with all the maps and routing being stored on the device) this is likely to be a much preferred solution for many (especially those travelling abroad where roaming data charges would make Google’s solution impractical for many).

We’re also hearing that traffic and safety camera information will be free too!

Nokia have stated they plan to increase the range of devices further in the future (I, like many others have already commented on the lack of the original Nokia N97).

For more information, head to the Free Navigation Forever page from Nokia.

Update: We understand the Nokia N97 is likely to need a firmware update first to be able to support the new version of the Ovi Maps (this is more about a lack of free space on the C: drive than anything in particular within the firmware), and it’s possible that the new Ovi Maps will be included within the firmware itself, and that we may see that firmware before the end of the month.

Update: We have seen a number of comments from Nokia that imply more of their “older” devices will soon be included within this Free Navigation programme, and we hope it covers the majority of S60 3rd Edition FP1 devices, especially those like the Nokia E71 which are still on sale today as brand new devices.

Update: It appears there will be a Free version for the Nokia N900 Maemo device, but this is some way off.

Now, this is a nice bit of integration; get an Orange branded Barclaycard credit card, and not just will you get support for contactless payments, but you’ll also get a range of additional Orange specific features…

• You are able to keep track of finances via text messages and spending controls
• You benefit from contactless payments
• You gain Orange reward points which can be redeemed for other things

Taking each of those points in turn, the functionality on offer looks very interesting (although I’m no financial expert, and a typical  APR of 18.9% might not be the best value out there; oh, and it’s an APR of 29.9% on cash advances)…

Some of the spending controls come from Barclaycard (actually, the reward scheme may come from them too), although whether the full range of text options are available from Barclaycard, I’m not sure.  Either way, the Orange card offers the following:

Automated SMS alerts to keep a tab on spending:

• Weekly – the balance, limit and credit remaining
• Monthly – the payment due and payment received

Customer-activated SMS alerts:

• Customers can set alerts and blocks on card spend online, abroad or for high value transactions,
• Customers can set a weekly or monthly budget and set alerts when the budget is reached or chose to automatically decline transactions if they exceed the budget

It’s nice to see the ability to be notified of certain transaction types.

Contactless payments is quite a new thing, but starting to take off in London (there are already over 7000 places which will accept contactless payments in London, and another 3000 nationwide).  Given the £10 limit on these payments, many of the places that accept them are food chains, such as EAT, Yo Sushi!, Prêt a Manger and Krispy Kreme doughnuts.  Should your transaction end up over £10, you can simply use chip’n'pin with the same card.

If you want to know where you can use such a card, then Visa have a map here which can show you, however, you can only search on a company, type of business, or an exact postcode of someone who takes the contactless payment; you can’t enter a postcode and see all people in your local area who accept the card, which seems a little strange.

Finally, the reward scheme seems to offer payout in terms of high street vouchers, discounts on Orange products and purchases in their shop, tickets for events, or the ability to donate to charity.

Also, as a member of the Orange family of services, there is access to your account online.

I like the integration with text alerts, and it shows Orange is added something over and above simply taking a similar card direct from Barclaycard, but as with all financial matters, I’m not qualified to give advice on whether it’s suitable for you…

Truphone Local Anywhere (which we have covered before) has now finally launched. There are a number of options, from just buying the SIM as a starter pack (£14.99 including £10 of credit and a UK phone number), to the UK/US Pro pack (£79.99, including £20 of credit, US discounted call rates and a US phone number *and* a UK phone number for 12 months provisioned onto the SIM).  It’s this last point that kept me interested in Truphone since the announcements nearly a year ago; Truphone are happy to allocate multiple country-specific phone numbers onto the SIM, to allow you to be contacted anywhere in the world, but for the people calling you, it’s just a local phone number.

If you only holiday in the US, then the US holiday pack might be better value, which gives you a US phone number for 12 months as well as the UK number, but only gives you 1 month of the US call rates.  If you want the US call rates for longer, you can purchase them for £7.99 a month.  What does the US call rates give you?

• At the normal rates, a US – US landline call would be 50p/minute; with the US call rates that is only 22p/minute.
• Calling US – US mobile drops from 50p/minute to 10p/minute!
• In a similar way, calling US – UK landline drops from 75p/minute to 22p/minute, and US – UK mobile drops from 75p/minute to 10p/minute.
• Receiving a call whilst in the US drops from 50p/minute to 10p/minute
• Sending a text drops from 40p to 8p per text, although there is a 7p charge to receive a text (inline with many US mobile plans), and sending a text to the UK is only 10p per text with the US call rates.
• Finally, without the US call rates, you’ll pay £2 per MB of data; with the US call rates, you’ll ‘just’ pay 75p per MB.

So, for those that actually plan to use their phone whilst abroad (and especially in the US) the Truphone deal looks very impressive, and it’s well worth either buying the US/UK Pro pack, or upgrading your account to include the US call rates for their best rates.

Now, being able to offer worldwide calling plans is nothing new…  Offering a SIM with a local in-country number is not new…  Offering data on a SIM is not new…

Offering all of those together though, that’s the benefit of Truphone; throw in the ability to have multiple in-country phone numbers provisioned onto the same SIM, and this is truly different and well worth further investigation…

… and if you want to investigate further, head to the Truphone Local Anywhere website for more information.

In a move designed to make it clearer what the purpose of the device is, Vodafone has rebranded their Vodafone Access Gateway as Vodafone Sure Signal; ie a device that should guarantee you a good signal in your own home.  The Vodafone Sure Signal (which we covered at its launch here) is now a lot cheaper than it was (£50 to buy outright for many contract customers, compared to £160 for outright purchase at launch), and still needs a minimum 1mbps broadband connection, although most people now have well in excess of that.  To clarify that £50 price; you need a monthly contract of £25 or more to qualify for the £50 price; if your contract is less, or you have a PAYG contract, then the price is £120 to buy outright (although for all customers there is an option of a £5 per month contract instead with a minimum contract term).

So, if you live in a marginal signal area and you have a Vodafone contract (or PAYG phone), you might want to consider whether £50 (or £120)  is money well spent to ensure a good voice (and 3G) signal for your own personal use…

When we covered the firmwares that Nokia released last week (here), we forgot to mention some of the other devices which have had firmware updates in the last month or so.  If you have any recent Nokia device (and to the list of devices we covered last week, you should add the Nokia N95, Nokia N95 8GB, Nokia N82, Nokia N79 and the Nokia N96) you may well want to perform a full backup, and then connect your phone to your PC and run the PC Software Updater to see if your phone has any updates.

Don’t forget, if your phone came from a network operator, it will have an operator specific firmware, which will take longer for the updates to be released.

When I covered the INQ Chat 3G last week (here), I didn’t mention anything about the PC software side of things, so I thought I’d add a few comments on that here.  From one point of view, it all looks very smooth and slick, but when you go into the weeds, it’s not so perfect…

Firstly, when you connect the phone to your PC, it brings up a little menu with a variety of options, including installing the drivers to user your phone as a modem, and the option to install DoubleTwist, the new application INQ are using to manage your media.

Now, I thought this was very good, but when you click to install DoubleTwist, it actually opens a webpage and takes you directly to the DoubleTwist website to download the latest version from there.  From one point of view, this is good, as you always get the latest version, but it’s not exactly “out of the box”.  So, after a download and an installation, I was surprised to find the latest version of the software wasn’t able to recognise the phone at all.  In fact, reading the handy hint cards that came with the phone didn’t reveal the problem, until I happened to search the online INQ forums (although my phone arrived the same week most shops started selling it, I guessed that INQ Mini users may have had similar issues), and eventually I found the answer; you need to use a microSD card (not included in the box) to be able to use DoubleTwist…

Now, I acknowledge that the phone doesn’t have a lot of spare memory capacity built in, but it did seem a shame to not mention anywhere that music management needed an additional memory card.  One memory card later, and all was well.  Well, as well as could be expected; you see, I’m not (yet) a big Apple fan, so I rarely use iTunes for music (podcasts and other videos yes, but not music) as hence although DoubleTwist was capable of transferring my iTunes music across to the phone, that did not amount to much…

Here again, I found a minor issue with DoubleTwist; it happily copied the music from a couple of my iTunes playlists across to the phone, but didn’t actually copy the playlist; ie it copied all the songs, but made no attempt to build equivalent playlists on the phone to allow easy selection of the music again.

Apart from one or two niggles (that I covered within the actual INQ Chat 3G review here), this did seem a little bit of a let down to me, and although it’s outside of INQ’s control, I do hope that either DoubleTwist improves their software, or INQ can persuade them to support playlists just for them…

So, overall, the PC Software options are nicely integrated and thought out, but, like the phone, let down if you a power user.

My time with the INQ Chat 3G is now up, so I won’t necessarily keep up to date with how the software (on the phone or on the PC) improve with time, but I hope they do.  One thing I forgot to mention with the hardware review; since being announced, the price of the INQ Chat 3G has dropped a fair amount, and at only £89.99 on PAYG, it’s actually a hell of a lot of phone for the money…

I’ve covered Swim before, a tool for automating syncs on your Nokia (Symbian) phone.  I use it every day with GooSync to keep my Google Calendar and my local Symbian calendar in sync with each other, but one problem was that Swim only worked on S60 3rd Edition FP1 phones.

Well, the team behind Swim have apparently been working direct with the Symbian Foundation to resolve the issues, which they have managed to do succesfully, so they have now released an updated version with S60 3rd Edition FP2 support (eg Nokia E72) and S60 5th Edition (Nokia N97, Nokia N97 Mini, Nokia 5800 XpressMusic) too.  It should be noted that the updated version only supports these new platforms, and for regular FP1 users, there is no new version at this stage.

This is one of those utilities you really should consider with Symbian, and it’s a shame it’s still not included automatically by Symbian; if, for example, you go and buy an Android phone (especially a Google Experience one), you simply enter your Google details, and your calendar (even multiple claendars, if you are a power user of Goolge Calendar) will be automatically kept up to date with your device with no further intervention by you… it’s these little integration points that make Android so popular at the moment…